Infection Control

Infection Control

Guidance for visitors

Infections can be spread by anyone so we all need to be careful. There are simple things we can all do to stop germs spreading. To help protect patients, caregivers, and yourself, please follow these infection prevention and control measures during your visit:

Before you visit

Do not visit if you feel unwell (e.g. fever, cough, sore throat, diarrhoea or vomiting in the past 48 hours). Please telephone and check with the ward if you are unsure prior to visiting. Wash your hands thoroughly before leaving home.

On arrival

Use hand sanitiser to decontaminate your hands at the entrance and throughout your visit. If requested wear a face mask, especially in high-risk areas or during outbreaks.

Follow signage and staff instructions regarding movement or outbreaks within the hospital.

During your visit

Limit physical contact to your friend, relative, loved one only.

Maintain respiratory hygiene: cover coughs/sneezes with a tissue or elbow, dispose of tissues safely, and sanitise hands immediately. 

Wash or sanitise your hands regularly and especially after using the bathroom or prior to eating and drinking. 

Report any infection control concerns as soon as possible to a clinical caregiver. 

Personal Protective Equipment (PPE)

You may be asked to wear PPE (e.g. gloves, apron, mask) depending on the area or patient condition. Staff will guide you on how to use PPE correctly.

Children and vulnerable visitors

Children must be supervised at all times during visits and adhere to the infection prevention and control measures.

Vulnerable individuals (e.g. immunocompromised) should consult staff before visiting.

After your visit

Sanitise or wash your hands before leaving.

Report any symptoms of ill health that develop within 48 hours of your visit to the hospital.

Contact details for queries about infection control

For any general queries relating to infection prevention and control please contact:

Jenny Gains, Clinical Practice/Infection Control Lead at [email protected]

Gina Guo, Director of Patient Services at [email protected]

Our Patients' Stories

Hover over the case study links below for more information