Your data

The General Data Protection Regulation also gives you the right to know what information we hold about you, what we use it for and if the information is to be shared, who it will be shared with.

You have the right to apply for access to the information we hold about you, whether it is stored electronically or on paper. We have a duty to provide this information in a format that is accessible to you (e.g. large print or Braille) and in a way that you can understand, explaining any abbreviations where necessary.

Where you agree, this access right may be met by enabling you to view the record without obtaining a copy.


If you would also like a copy of your records there is no charge.  However, a charge may be applied for repeat or excessive requests for information. In certain circumstances your right to see some details in your health records may be limited in your own interest or for other reasons.


After having viewed your records, if you believe any information is inaccurate or incorrect, please inform us of this in writing.


For patients:


There are laws in place to protect your information, including the General Data Protection Regulation (GDPR) and the Human Rights Act 1998. We process your personal data under Articles 9(2)(h) and 9(3) of GDPR, for the purpose of providing healthcare under the supervision of a medical professional.


For Job Applications:


Your data will be used solely for the purposes of processing your application and complying with UK employment law. It will not be further processed in any way incompatible with this. Unsuccessful applications will be destroyed after 3 months, unless the applicant is selected for interview, in which case the application will be destroyed after 1 year. Employment data for successful applications will be kept for the length of employment plus 8 years, and then will be destroyed.


Under GDPR your information is special category data and can be processed under Article 9 (2) (b) (b): processing is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law;


Under Article 6 (c) processing is necessary for compliance with a legal obligation to which the controller is subject;

Website privacy

This privacy policy sets out how Holy Cross Hospital uses and protects any information that you give Holy Cross Hospital when you use this website.

Holy Cross Hospital is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Holy Cross Hospital may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/09/2015.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

By using this website you agree in the use of cookies on this site.

 Links to other websites

 Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Last updated April 2021.

Our Patients' Stories

Hover over the case study links below for more information